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Everything You Need to Know

Frequently Asked Questions

Common Questions About Our Tours

Find answers to the most frequently asked questions about our Syrian travel experiences

Is there an app for the website?

Currently, we do not have a mobile app, but our website is fully responsive and optimized for mobile devices. You can access all our services, book tours, and get information about Syria through your mobile browser. We are working on developing a mobile app in the future.

What is the best time to visit Syria?

The best time to visit Syria is during spring (March to May) and autumn (September to November) when the weather is mild and pleasant. Summer can be very hot, especially in the desert areas, while winter can be cold and rainy.

What currency is used in Syria?

The official currency of Syria is the Syrian Pound (SYP). It is recommended to bring USD or EUR and exchange them locally. Credit cards are not accepted, so it's advisable to carry cash. New notes without any signs or stamps.

What is the weather like in Syria?

Syria has a Mediterranean climate with hot, dry summers and mild, wet winters. Coastal areas are more temperate, while inland areas experience greater temperature variations. Spring (March-May) and autumn (September-November) offer the most pleasant weather for tourism.

Is it safe to travel to Syria?

Syria is gradually becoming safer for tourism, and many areas are now accessible to visitors. We work only with safe destinations and provide experienced local guides who know the current situation. We monitor security conditions continuously and adjust our tours accordingly. We recommend checking with your embassy for the latest travel advisories.

Any vegetarian or vegan options available in Syrian restaurants?

Yes! Syrian cuisine offers many vegetarian and vegan options. Traditional dishes like hummus, baba ganoush, falafel, tabbouleh, fattoush, and various stuffed vegetables are naturally vegetarian. Many restaurants can accommodate dietary preferences, and we can recommend vegetarian-friendly establishments.

Does the website support non-Arabic languages?

Yes! Our website supports multiple languages including English, Arabic, Russian, Italian, and French. You can switch between languages using the language selector at the top of the page. All our content, tour descriptions, and information are available in these languages.

What is the appropriate dress code for women when visiting mosques and churches in Syria?

When visiting religious sites, women should dress modestly: cover shoulders and knees, avoid tight or revealing clothing. For mosques, women may need to cover their heads with a scarf. Loose, comfortable clothing is recommended. We provide guidance on appropriate attire for each site we visit.

Any religious sites in Syria?

Yes! Syria is home to numerous significant religious sites including the Umayyad Mosque in Damascus, the Great Mosque of Aleppo, ancient churches, monasteries, and pilgrimage sites. These sites represent Syria's rich religious heritage and are important destinations for cultural and spiritual tourism.

Tipping in Syria?

Tipping is appreciated but not mandatory in Syria. A tip of 10-15% is customary in restaurants. For tour guides and drivers, tipping is common and appreciated. Small tips for hotel staff, porters, and service providers are also welcomed. We can provide guidance on appropriate tipping amounts.

What is the electricity voltage and plug type used in Syria?

Syria uses 220V/50Hz electricity with European-style two-pin plugs (Type C and F). If you're coming from countries with different voltage or plug types, you'll need appropriate adapters and voltage converters. Most hotels can provide adapters, but it's best to bring your own.

Are there any UNESCO World Heritage Sites in Syria?

Yes! Syria has several UNESCO World Heritage Sites including the Ancient City of Damascus, Ancient City of Bosra, Site of Palmyra, Ancient Villages of Northern Syria (Dead Cities), Crac des Chevaliers and Qal'at Salah El-Din, and Ancient City of Aleppo. These sites represent Syria's incredible historical and cultural significance.

Can I take photographs of people and sites in Syria?

Photography is generally allowed in public places and tourist sites. However, always ask permission before photographing people, especially women and children. Some military or sensitive areas may have restrictions. Our guides will inform you about photography rules at each location we visit.

Do I need a visa to visit Syria?

Yes, most visitors need a visa to enter Syria. Tourist visas can be obtained from Syrian embassies or consulates in your country and upon arrival. The process usually takes 5-15 business days depends of nationality. We can assist you with visa applications.

Flying directly to Syria?

Currently, there are limited direct flights to Syria. Most international flights connect through regional hubs like Beirut, Amman, or Istanbul. Damascus International Airport is the main entry point. We recommend checking with airlines for current flight schedules and can assist with travel arrangements.

Can I choose a specific tour guide?

Yes, absolutely! We have a team of experienced and licensed tour guides, including our lead guide Wasim AlBahra who has been providing tours since 1995. You can request a specific guide when booking your tour, and we will do our best to accommodate your preference based on availability.

Coming by land through Lebanon or Jordan?

Yes, you can enter Syria by land through Lebanon or Jordan. The border crossings are generally open for tourists with valid visas. From Lebanon, you can cross at Masnaa border, and from Jordan at Nasib border. We can arrange ground transportation and assist with border crossing procedures.

What documents do I need for my visa application?

You will need: a valid passport (at least 6 months validity), completed visa application form, passport-sized photos, proof of accommodation, travel itinerary, and financial proof. Additional documents may be required depending on your nationality.

How long does it take to get a visa to Syria?

Visa processing time typically takes 5-10 business days for most nationalities. However, processing times can vary depending on your country of origin and the specific embassy or consulate. We recommend applying at least 2-3 weeks before your planned travel date to allow for any delays.

Are the tour guides officially accredited?

Yes, all our tour guides are officially licensed and accredited by the Syrian Ministry of Tourism. Our lead guide, Wasim AlBahra, has been a licensed tour guide since 1992 and has extensive experience in Syrian history, culture, and archaeology. All guides undergo regular training and certification updates.

Do I need to pre-book tourist tours?

Yes, we highly recommend pre-booking your tours to ensure availability and better planning. Popular destinations like Palmyra, Aleppo Citadel, and Damascus Old City can get busy, and pre-booking guarantees your spot. You can book through our website or contact us directly. We also offer last-minute bookings subject to availability.

Can I travel independently in Syria or do I need a guide?

While independent travel is possible in some areas, we strongly recommend using a licensed guide for safety, cultural understanding, and access to sites. Our guides provide valuable insights into Syrian history, culture, and current conditions. They also help navigate any language barriers and ensure smooth travel experiences.

What types of accommodation are available in Syria?

Syria offers various accommodation options including luxury hotels, boutique hotels, traditional guesthouses, and budget hostels. We can arrange accommodation that suits your preferences and budget, from 5-star hotels in Damascus to charming traditional houses in Aleppo.

Can you help me book a hotel?

Yes, we can assist you with hotel bookings! We have partnerships with various hotels and accommodations across Syria, from luxury hotels in Damascus and Aleppo to comfortable guesthouses. We can help you find accommodation that suits your budget and preferences. Please contact us with your requirements and dates.

Types of hotels do you have in Syria?

We offer various accommodation types: luxury 5-star hotels in Damascus and Aleppo, boutique hotels with traditional architecture, comfortable mid-range hotels, traditional guesthouses, and budget-friendly options. All accommodations are carefully selected for quality, safety, and authentic Syrian hospitality.

What are the requirements for obtaining a visa to visit Syria?

Visa requirements vary by nationality. Most visitors need a tourist visa, which can be obtained from Syrian embassies or consulates. Required documents typically include: valid passport (6+ months validity), completed visa application form, passport photos, proof of accommodation, travel itinerary, and visa fee. Some countries have visa-free or visa-on-arrival arrangements. Check our visa services section for detailed information by country.

How can I obtain a visa for Syria?

To obtain a Syrian visa, you can: 1) Apply at your nearest Syrian embassy or consulate with required documents, 2) Use our visa assistance service - we can help guide you through the process and provide necessary documentation support, 3) Check if your country qualifies for visa-on-arrival. Processing time is typically 5-15 business days. We recommend applying at least 2-3 weeks before your planned travel date.

Can I use credit cards in Syria?

Credit card acceptance is limited in Syria. While some hotels and larger establishments may accept cards, cash is the primary payment method. We recommend bringing USD or EUR and exchanging them for Syrian Pounds. ATMs are available but may have limited functionality.

In which cases can't I visit Syria?

Entry restrictions may apply to individuals with certain nationalities, previous travel history, or security concerns. Some areas may be restricted for tourists due to ongoing security situations. We recommend checking with your embassy and our team for the most current information before planning your trip.

What are the available payment methods?

We accept various payment methods for your convenience: Credit cards (Visa, MasterCard), Bank transfers, PayPal, and cash payments upon arrival. For tour bookings, we require a deposit (usually 30-50%) with the balance due before or upon arrival. All transactions are secure and processed through trusted payment gateways.

Is it necessary to purchase travel insurance when visiting Syria?

Yes, we strongly recommend comprehensive travel insurance when visiting Syria. This should include medical coverage, emergency evacuation, trip cancellation, and personal liability. Some areas may have limited medical facilities, so adequate insurance coverage is essential for your safety and peace of mind.

What are the emergency phone numbers in Syria?

In Syria, dial 110 for police, 113 for ambulance, and 112 for fire department. For tourist emergencies, you can also contact your embassy or consulate. Our tour guides carry emergency contact information and can assist in case of any emergency situations during your visit.

Can I withdraw money from ATMs in Syria?

ATM availability is limited in Syria, and international cards may not work in all machines. We recommend bringing sufficient cash in USD or EUR and exchanging it for Syrian Pounds at banks or exchange offices. Our guides can help you locate reliable exchange services and advise on the best payment methods.